bdt234 Privacy Policy

1. Introduction

bdt234 is committed to protecting the privacy and personal data of every player who registers on our platform. We recognise that the personal information you share with bdt234 — from your name and mobile number to your transaction history — is sensitive, and we take our obligations to protect that information seriously.

This Policy sets out in plain, formal English precisely what data bdt234 collects, why we collect it, how we use it, who we may share it with, and how long we keep it. It also explains the rights you hold over your own data and how to exercise those rights. We encourage all bdt234 players to read this Policy carefully and to contact us at [email protected] if any aspect is unclear.

2. Data Controller

For the purposes of this Privacy Policy, bdt234 acts as the data controller in respect of the personal data collected from players accessing the bdt234 platform. As data controller, bdt234 determines the purposes for which personal data is collected and the manner in which it is processed. All data protection queries, access requests, and deletion requests should be directed to bdt234 via email at [email protected].

3. Data We Collect

3.1 Account Registration Data

When you register an account on bdt234, we collect the following personal data:

• Full legal name as it appears on your government-issued identification document.
• Date of birth, used to verify that you meet the minimum age requirement of 18 years.
• Residential address within Bangladesh, including district and division.
• Mobile phone number, used for account verification and transaction notifications.
• Email address, where provided, used for account communications and support correspondence.
• Username and encrypted password credentials.

3.2 Identity Verification Data

In connection with our know-your-customer (KYC) and age verification obligations, bdt234 may collect copies of government-issued identity documents, including the Bangladesh National Identity Card (NID) and passport. These documents are used solely for verification purposes and are stored securely with restricted access.

3.3 Financial Transaction Data

bdt234 collects records of all deposits and withdrawals made through your account, including the payment method used (bKash, Nagad, Rocket, or Upay), the mobile wallet number associated with the transaction, the amount in BDT, and the date and time of each transaction. bdt234 does not store full card numbers or mobile banking PINs.

3.4 Gaming Activity Data

bdt234 collects records of all bets placed, games played, outcomes, winnings, and bonus usage within your account. This data is used for account integrity monitoring, responsible gaming oversight, and the resolution of any disputes that may arise regarding game results or transaction records.

3.5 Technical & Device Data

When you access the bdt234 platform, we automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session duration. This data is collected to maintain platform security, detect fraudulent access attempts, and improve the overall player experience.

3.6 Communications Data

If you contact bdt234 support via email or live chat, we retain records of that correspondence, including the content of your messages, the date and time of contact, and any resolution actions taken. This data is used to manage support queries and to improve our customer service quality.

4. How We Collect Your Data

bdt234 collects personal data through the following means:

• Directly from you — when you complete the bdt234 registration form, submit identity verification documents, make deposits or withdrawals, place bets, or contact our support team.
• Automatically — through cookies, log files, and similar tracking technologies when you browse or interact with the bdt234 platform.
• From payment service providers — bKash, Nagad, Rocket, and Upay may provide transaction confirmation data to bdt234 in connection with deposits and withdrawals processed through your account.
• From identity verification partners — where bdt234 engages third-party KYC service providers to assist in verifying player identity and age, those providers may share verification outcomes with bdt234.

5. How We Use Your Data

bdt234 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your bdt234 player account, including processing logins, managing your balance, and enabling deposits and withdrawals.
• Identity and age verification: To verify that you are who you say you are and that you meet the minimum age requirement of 18 years before allowing access to real-money betting features.
• Transaction processing: To process BDT deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records of all transactions on your account.
• Customer support: To respond to your queries, resolve disputes, and provide assistance with account-related issues.
• Platform security and fraud prevention: To monitor account activity for signs of unauthorised access, multi-accounting, bonus abuse, money laundering, or other prohibited conduct as defined in the bdt234 Terms & Conditions.
• Responsible gaming oversight: To identify patterns of play that may indicate problem gambling behaviour, to enforce self-exclusion requests, and to apply deposit limits or cooling-off periods as requested by players.
• Legal and regulatory compliance: To meet any applicable legal, regulatory, or law-enforcement obligations, including responding to lawful requests for information from competent authorities.
• Platform improvement: To analyse aggregated, anonymised usage data in order to improve the performance, design, and content of the bdt234 platform.
• Communications: To send you account notifications, transaction confirmations, and, where you have opted in, promotional communications about bdt234 offers and events.

6. Legal Basis for Processing

bdt234 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between bdt234 and you as a registered player — including account creation, transaction processing, and support delivery.
• Legal obligation: Processing is necessary to comply with applicable legal and regulatory requirements, including anti-money laundering obligations and age verification duties.
• Legitimate interests: Processing is carried out in pursuit of bdt234's legitimate interests in maintaining platform security, preventing fraud, and improving service quality, where those interests are not overridden by your rights and freedoms.
• Consent: Where bdt234 relies on your consent as the legal basis for processing — for example, for the sending of promotional communications — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Data

7.1 Payment Service Providers

bdt234 shares the minimum necessary personal and transaction data with bKash, Nagad, Rocket, and Upay to facilitate the processing of deposits and withdrawals on your account. Each of these providers operates under its own privacy policy and is responsible for the security of data it holds.

7.2 Identity Verification Partners

Where bdt234 uses third-party KYC or age verification services, relevant identity data may be shared with those partners solely for verification purposes. Such partners are contractually required to handle your data in accordance with applicable data protection standards.

7.3 Game Content Providers

Live casino and slot games on the bdt234 platform are powered by licensed game studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These providers may receive anonymised session data necessary to deliver their games within the bdt234 platform. No personally identifiable registration data is shared with game providers beyond what is technically required for game delivery.

7.4 Legal and Regulatory Authorities

bdt234 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally compelled to do so or where disclosure is necessary to protect the rights, property, or safety of bdt234, its players, or the public. bdt234 will, where lawfully permitted, notify the affected player of any such disclosure.

7.5 No Sale of Personal Data

bdt234 does not sell, rent, trade, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any data sharing by bdt234 is strictly limited to the operational and legal purposes described in this Policy.

8. Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device by the bdt234 platform when you visit. They allow the platform to recognise your browser on return visits, maintain your session state, and remember certain preferences. bdt234 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

8.2 Types of Cookies Used by bdt234

• Strictly necessary cookies: These are essential for the bdt234 platform to function correctly, including maintaining your login session and remembering items in your account settings. These cookies cannot be disabled without rendering core platform features unavailable.
• Performance and analytics cookies: These cookies collect anonymised data about how players use the bdt234 platform — for example, which pages are visited most frequently — to help us improve platform performance and content.
• Functionality cookies: These cookies remember your preferences, such as your preferred language or display settings, to enhance your experience on return visits.

8.3 Managing Cookies

You may configure your browser settings to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to use core bdt234 platform features, including account login and transaction processing. Guidance on managing cookies is available through your browser's help documentation.

9. Data Retention

bdt234 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following indicative retention periods apply:

• Account registration data: Retained for the lifetime of your bdt234 account and for a minimum of five years following account closure, in accordance with financial record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of each transaction to meet anti-money laundering and financial compliance requirements.
• Identity verification documents: Retained for a minimum of five years from the date of verification or account closure, whichever is later.
• Support correspondence: Retained for a period of three years from the date of last contact, unless the content of the correspondence is relevant to an ongoing or potential legal dispute.
• Technical and device data: Retained for a maximum of 12 months from the date of collection, after which it is anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

10. Security Measures

bdt234 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the bdt234 platform.
• Encrypted storage of account passwords using industry-standard hashing algorithms. bdt234 personnel cannot view your password in plain text.
• Role-based access controls limiting internal access to personal data to only those bdt234 employees and contractors with a genuine operational need.
• Regular security audits and vulnerability assessments of the bdt234 platform infrastructure.
• Automated monitoring systems designed to detect and alert on anomalous account activity, including potential unauthorised access attempts.

While bdt234 takes all reasonable steps to protect your personal data, no internet transmission or digital storage system is entirely immune from security risks. In the event of a data breach that is likely to affect your rights or interests, bdt234 will notify affected players without undue delay and will take all necessary remediation steps.

11. Your Rights

As a bdt234 player, you hold the following rights in respect of your personal data:

• Right of access: You may request a copy of the personal data bdt234 holds about you at any time. We will respond to verified access requests within 30 days.
• Right to rectification: If any personal data bdt234 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly within your bdt234 account settings.
• Right to erasure: You may request that bdt234 delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to bdt234's legal obligations to retain certain records.
• Right to restriction of processing: In certain circumstances, you may request that bdt234 restrict the processing of your personal data while a query or objection is being resolved.
• Right to object: Where bdt234 processes your personal data on the basis of legitimate interests, you have the right to object to that processing. bdt234 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where you have provided consent to a specific processing activity, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact bdt234 at [email protected] with the subject line "Data Rights Request" and a description of your request. We may ask you to verify your identity before processing any request.

12. Children's Privacy

The bdt234 platform is strictly intended for adults aged 18 years and above. bdt234 does not knowingly collect personal data from individuals under the age of 18. If bdt234 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account closed. If you believe a minor has registered on bdt234, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

13. Amendments to This Policy

bdt234 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. Where changes are material, bdt234 will provide notice to registered players via email or a prominent notice on the platform prior to the changes taking effect. The effective date at the top of this Policy will be updated accordingly. Your continued use of the bdt234 platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to bdt234's handling of your personal data, please contact our Data Protection team using the details below. All formal privacy queries are handled by bdt234's designated support team and are targeted for response within 48 hours (Bangladesh Standard Time, UTC+6).